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Fake Package Delivery Texts: How to Tell and What to Do

Delivery scam texts are everywhere, especially around the holidays. They claim a package could not be delivered and ask you to tap a link and pay a small fee or confirm your details. The details they collect are the real goal.

Step by step

  1. Ask yourself if you are expecting something. If not, it is almost certainly fake. If you are, go to the retailer's own app or site.
  2. Do not tap the link. Even tapping can lead to a fake page. Go to the real tracking page using the number in your order email.
  3. Look at the number or address. Texts from long random numbers or odd email addresses are suspicious.
  4. Ignore small fees. A small redelivery fee is a way to steal your card details.
  5. Report and delete. Forward to 7726 and delete the message.

A prompt you can copy

Type this into ChatGPT, Claude or Gemini

I got this text about a package. I did order something recently from a store, but not sure which. Help me check safely without clicking anything. [paste text]

Good to know. If you tapped and entered card details, call your card issuer to freeze or replace the card.

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Common questions

How do I track a real package?

Use the retailer's app or the tracking number in your confirmation email on the carrier's official site.

Why do I get so many?

Scammers send huge batches of texts hoping a few match someone expecting a delivery.

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