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Write a Complaint Letter or Refund Request With AI

A good complaint letter is clear, calm and specific. That is exactly what AI is good at drafting. Here is how to get a refund, a repair or an apology.

Step by step

  1. Gather the facts. What you bought, when, what went wrong, what you already tried.
  2. Say what you want. A refund, a replacement, a repair, or an explanation.
  3. Choose a tone. Firm but polite works best.
  4. Set a deadline. Fourteen days is common.
  5. Keep a copy. Save the letter and any reply with the date.

A prompt you can copy

Type this into ChatGPT, Claude or Gemini

Write a firm but polite letter asking for a refund on a washing machine bought on March 3 that stopped working on April 20 after two repair visits. Ask for a reply within 14 days.

Good to know. Do not include your full card number or account passwords. Order numbers are fine.

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Common questions

Should I mention the law?

Only if you are sure. Ask AI for general info, then check a reliable source for your state or country.

Where do I send it?

Look for a customer relations email or address on the company's website.

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